Shipping policy

We ship within the United States and internationally to certain countries.

For help with a USPS order please visit: here

For help with a UPS order please visit: here

Free shipping is provided only within (domestic orders) in the United States on order values that are over $50.00 or more and under 2 lbs. Any order placed either on the website or custom orders over 5 lbs is subject to a shipping quote and shipping will be paid by the customer before shipment is sent. A separate invoice will be sent for payment before the customer receives an order.

All orders will be processed within two business days. Please allow the full two business days for processing before the order is shipped.

Once orders are shipped a tracking number will be provided. The average delivery time, once an order is shipped, is five to seven business days.

If you do not receive a tracking number, please check your spam folder before contacting us for assistance.

You will receive your order in industry-standard packaging. Products will be contained within commercial-grade vacuum-sealed bags and all exterior packaging will be void of branding or product information. Your order will arrive in a nondescript, generic box or envelope and will include a standard “Notice to Law Enforcement” as well as a copy of the product’s test results.

tryclarabe is not responsible for lost, stolen, or seized packages.

For further inquiries or assistance with shipping, please contact us here.